(Time to read this Blog article is about 1minute) I’ve spoken at 1,000s of Trade Shows and Management Conference over the past 20 years and what I’ve noticed is that most folks attend these events, at considerable expense, without a specific List of what they want or need to accomplish. They mostly just wander around […]
(Time to read this Blog article is about 30 seconds) Customers are like spouses. In some parts of the relationship they want us to be predictable, reliable and dependable. But they also want the unexpected delightful little surprises that make being with us, or doing business with us, a joyful and interesting adventure. They want […]
(Time to read this Blog article is about 40 seconds) Employee engagement is a hot topic these days…and it should be. Here’s more evidence that low employee engagement is a huge business problem. A recent survey by Emolument.com shows that 74% of US employees are bored. Interestingly, the highest % of bored employees, at 81%, […]
(Time to read this Blog section about 60 seconds) USA health care is big business. The U.S. healthcare sector is now larger than all but four of the world’s national economies. Are you keeping up with disruptive innovation? Every day, the world and your industry are being changed by new technologies, materials, products and […]
(Time to read this Blog article is about 45 seconds) One of the biggest challenges in many businesses is the failure to manage cash flow effectively. When you run out of cash, you run out of options. Even big banks and entire nations fall into this trap. In Greece, 46% of bank loans are currently […]
(Time to read this Blog article is about 60 seconds) One of the hot topics in business today is ‘analytics’, which simply means ‘the systematic analysis of data or statistics to predict customer behaviour, or to make better business decisions’. Just mentioning ‘analytics’ around the water cooler these days will make you sound smart. I’ve […]
(Time to read this Blog article is about 2 minutes) A British driver has survived a major crash in his $325,000 Ferrari when it became airbourne and landed in a farmer’s field just one hour after taking delivery of the brand new ‘supercar’. Driving a car like this is totally different from any car you’ve […]
(Time to read this Blog article is about 45 seconds) A 13 year study shows that companies that top performers perfer to work at are 4 times more profitable than the average company. Your benefit package is a key part of your ‘sales pitch’ when you’re trying to attract top performers. Are you competitive? First […]
(Time to read this Blog article is about 60 seconds) As a business speaker and coach I spend over 100 nights a year in hotels and resorts around the world. And, I often speak and coach in the tourism industry. So, I understand the Hospitality business pretty well. Last month I checked into the Hyatt […]
(Time to read this article is about 2 minutes) Much of the money spent on advertising is wasted. Most of it is the wrong message, sent to the wrong people, in the wrong media. So, here are 8 things to know about advertising before you spend a penny. What is advertising anyway? “Advertising is […]
