(Time to read this Blog is about 2 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “In survey after survey, the companies that are rated the best for ‘customer experience’ are also rated as one of the best places to […]
(Time to read this Blog is about 2 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “Some people are immediately likeable, some folks grow on you eventually…and some grate on you forever. But, if you’re kind, energized, helpful and joyful, […]
(Time to read this Blog is about 2 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “The best people have to work for somebody…it’s just that you have to deserve them. So, what extraordinary things are you doing to deserve […]
(Time to read this Blog is about 2.5 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “Great design of our products, services, spaces or experiences has the profound ability to uplift, delight and energize our target customers. Bad design just […]
(Time to read this Blog is about 2.5 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “Many of my clients complain about ‘unfair competition’. Unless we’re competing with the government or the mafia, there is no such thing as unfair […]
(Time to read this Blog is about 3 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “We should all take what we do seriously; people are counting on us! We just shouldn’t take ourselves so seriously. We all need to […]
(Time to read this Blog is about 3 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “Many people say, ‘I’d be happy if I had a glamorous job.’ A glamorous job is when you love what you do, who you […]
(Time to read this Blog is about 3 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “Most of what makes our business extraordinary is created by, or delivered by, our Team. So… Our recruitment effectiveness, Our ongoing staff training and […]
(Time to read this Blog is about one minute) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “Running a business properly is incredibly hard work. But not running it properly is incredibly costly in lost revenue, missed opportunity and personal stress. […]
(Time to read this Blog is about 2 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “If you don’t listen to your front-line staff, your customers will have to…and it won’t be pretty.” …Donald Cooper. ‘Talent’ is your biggest opportunity…and […]
