(Time to read this Blog section is about 90 seconds) Reality Check: Do your customers get what they pay for?   You’ve probably heard the old expression, “You get what you pay for.”   Well, it’s often not true.  In the latest edition of Consumer Report Magazine, the #1 rated sunscreen, with a score of 100, is […]

(Time to read this Blog article is about 2 1/2 minutes) Here’s a simple 3-step process that we use with clients around the world to help them increase loyalty, sales and profitability.  They pay me big bucks for this info.  Here it is for free…and it could transform your business! Step #1:  Define your business […]

(Time to read this important article is about 2 minutes) Whether your business is large or small and whether you’re a business owner or Department or Divisional Manager, one of your most important jobs is “growing” your people.  In fact, you can’t grow your business without growing your people. I’m constantly amazed at how few […]

(Time to read this Blog article is about 45 seconds) While speaking at a Conference last week, I did a series of 30-minute 1-on-1 coaching sessions.  One of my coaching ‘customers’, we’ll call him George, was a gentleman who runs an auto recycling yard for a boss who he has not seen in six months.  […]

(Time to read this Blog section is about 60 seconds) Which travel navigation App is best? There are three main navigation Apps, Google Maps, Apple Maps and Waze.  Arthur Grabowski, who apparently has way too much time on his hands, has spent the last year measuring the effectiveness of these three Apps by testing them […]

(Time to read this Blog article is about 45 seconds) Motivational speakers tell us that we should “Never give up…believe in your dreams!”   They remind us of famous business people, politicians, athletes, musicians and others who overcame great odds to, ultimately, succeed.  But here’s the truth.  There is a time to give up, to learn […]

(Time to read this Blog article is about 60 seconds) ‘Benchmarking & best practices’ is a hot subject in business today. You can pay $1,500 to attend a 2-day workshop on this subject.  I’ll save you the time and the money. “Benchmarking and best practices” means finding out who does it best…and copying them.  That’s it!  […]

(Time to read this Blog article is about 60 seconds) My most asked-for business session, whether as a keynote or interactive workshop is, “Accelerate your business…how to sell more, manage smarter, grow your bottom line…and have a life!”  The “have a life” part is a real challenge for many business owners and managers. I often […]

(Time to read this Blog article is about 40 seconds) Cloverpop, a company that develops software to monitor the effectiveness of decision making in businesses, studied 588 real business decisions made by 184 teams, in a wide variety of companies. The study ran for over two years.  Here’s what they learned: On average, teams make […]

(Time to read this important Blog article is about 2 minutes) Employee engagement is one of the hottest topics in business today…and so it should be.  Extensive surveys by Gallup Research show that only 30% of U.S. employees are engaged at work, and a staggeringly low 13% worldwide are engaged.  Gallup’s research also shows that 70% of […]