(Time to read this Blog section is about 40 seconds) We’re now half way through 2018.  How is your business doing compared to where you committed to be?   Do you even know?  Are you measuring performance, rewarding success and fixing what needs fixing?  What areas need more focus, more effort, more resources or innovation?  Who […]

(Time to read this Blog article is about 60 seconds) Business owners and managers keep telling me about their frustrations with employees in their 20 and 30’s (the Millennials).  But over the past few weeks I’ve spent time with a few very bright young people in that age range and here’s a reality check from […]

(Time to read this Blog article is about 60 seconds) Most businesses make the mistake of defining themselves by what they sell…and their focus is on their need to sell more of it. But when you shift your thinking and define yourself by how you make a difference in your customers’ lives, you start to […]

(Time to read this Blog section is about 90 seconds) Smartphones in the workplace…and the bedroom.  It’s no secret that way too many people have become addicted to their smartphones both at work and in their personal lives. Like any other addiction, it’s dangerous. It’s a distraction, it’s dishonouring to the people around us and, […]

(Time to read this Blog article is about 70 seconds) Many businesses confuse ‘Purpose’ with ‘Vision’.  Here’s an example of what I’m talking about.  ChocoSol Traders is a small, artisanal chocolate production and marketing company based in Toronto that’s committed to fair and ethical business practices.  Their Vision Statement, found on their website is…   ‘To […]

(Time to read this Blog section is about 90 seconds) Reality Check: Do your customers get what they pay for?   You’ve probably heard the old expression, “You get what you pay for.”   Well, it’s often not true.  In the latest edition of Consumer Report Magazine, the #1 rated sunscreen, with a score of 100, is […]

(Time to read this Blog article is about 2 1/2 minutes) Here’s a simple 3-step process that we use with clients around the world to help them increase loyalty, sales and profitability.  They pay me big bucks for this info.  Here it is for free…and it could transform your business! Step #1:  Define your business […]

(Time to read this important article is about 2 minutes) Whether your business is large or small and whether you’re a business owner or Department or Divisional Manager, one of your most important jobs is “growing” your people.  In fact, you can’t grow your business without growing your people. I’m constantly amazed at how few […]

(Time to read this Blog article is about 45 seconds) While speaking at a Conference last week, I did a series of 30-minute 1-on-1 coaching sessions.  One of my coaching ‘customers’, we’ll call him George, was a gentleman who runs an auto recycling yard for a boss who he has not seen in six months.  […]

(Time to read this Blog section is about 60 seconds) Which travel navigation App is best? There are three main navigation Apps, Google Maps, Apple Maps and Waze.  Arthur Grabowski, who apparently has way too much time on his hands, has spent the last year measuring the effectiveness of these three Apps by testing them […]