“Straight Talk” from the Management Guy.

Drawing from his real life experience as a world-class manufacturer, award-winning retailer and business coach, Donald has helped thousands of businesses throughout the world to add more real value to their customers’ livesand more dollars to their bottom line!

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(Time to read this article is about 90 seconds) Ultimately, customer ownership is all about creating, delivering and communicating compelling value.  Value that ‘grabs’ your target customers, clearly differentiates you from your competitors, makes you ‘famous’ and grows your bottom line. Customers demand value and every business promises it.  But there’s a huge lack of […]

(Time to read this Blog section is about 60 seconds) Book recommendation. If you’re a business owner, leader or manager, the book ‘Multipliers…how the best leaders make everyone smarter’ by Liz Wiseman is definitely for you. The world’s most visited cities.   With almost 20 million international visitors a year, Bangkok, Thailand is the world’s most […]

(Time to read this article is about 90 seconds) When I was a young guy, girls who were “easy” were popular for all the wrong reasons.  But in business, being “easy” is a very good thing.  Staples, the office supplies retailer, has created a whole marketing campaign around being “Easy”. So, are you “easy” in […]

(Time to read this Blog section is about 60 seconds) ‘Goodbye’ Sears America. Sears, once America’s largest retailer and largest employer, filed for bankruptcy on Monday, October 15th.  It was inevitable. They’ll try to shed debt, they’ll close more unprofitable stores and terminate thousands of employees…but it won’t save them.   Once innovators, the Sears Roebuck […]

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