All posts by: Donald Cooper

About Donald Cooper

Donald Cooper, MBA, CSP, HoF: Donald Cooper speaks and coaches internationally on management, marketing, and profitability.  He can be reached by email at donald@donaldcooper.com in Toronto, Canada.

(Time to read this Blog article is about 45 seconds) Motivational speakers tell us that we should “Never give up…believe in your dreams!”   They remind us of famous business people, politicians, athletes, musicians and others who overcame great odds to, ultimately, succeed.  But here’s the truth.  There is a time to give up, to learn […]

(Time to read this Blog article is about 60 seconds) ‘Benchmarking & best practices’ is a hot subject in business today. You can pay $1,500 to attend a 2-day workshop on this subject.  I’ll save you the time and the money. “Benchmarking and best practices” means finding out who does it best…and copying them.  That’s it!  […]

(Time to read this Blog article is about 40 seconds) Cloverpop, a company that develops software to monitor the effectiveness of decision making in businesses, studied 588 real business decisions made by 184 teams, in a wide variety of companies. The study ran for over two years.  Here’s what they learned: On average, teams make […]

(Time to read this Blog article is about 40 seconds) Job Descriptions are an important part of creating clear expectations for each person on your Team. The problem is that most Job Descriptions are little more than a list of activities that the employee must perform with no thought to the results or outcomes that […]