(Time to read this Blog is about 3 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “Our staff knows stuff and they hate it when we don’t ask. When we don’t ask, they assume we don’t care and, if we […]
(Time to read this Blog is about 3 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “In most businesses, customer ‘ownership’ starts with delivering clear and compelling value and experiences…and then initiating and continuing 2-way ‘conversations’ with customers as a […]
(Time to read this Blog is about 3 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “Business is like riding a bicycle. If you’re coasting, you’re going down hill. You can’t coast up hill. For that, you have to do […]
(Time to read this Blog is about 3 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “In business, everything that happens between intent and delivery is ‘process’. Process ain’t sexy…but I don’t want to fly on an airline that doesn’t […]
(Time to read this Blog is about 2 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “The 2 most valuable things you have in your business are your Team and your customers’ trust. Anything or anyone that endangers either of […]
(Time to read this Blog is about 2 minutes) Before we get to the main topic, here are a few things to get you thinking: My biz quote of the week: “Don’t make your business your ‘neat fort’. A neat fort is where we go to hide from reality. Business is where we go to […]
(Time to read this Blog is about 2.5 minutes) Before we get to the main topic, here are a few things to get you thinking…or smiling: My biz quote of the week: Sometimes it pays to look at things backwards. ‘Stressed’ spelled backwards is ‘desserts’. 😊 The Ford Motor Company has created a […]
(Time to read this Blog is about 2 minutes) Before we get to the main topic, here are a few things to get you thinking…or smiling: Now, to this week’s important topic: Are you sabotaging your Brand in any way? Your Brand is a promise to deliver a consistent set of qualities, values, standards […]
(Time to read this Blog is about 2 minutes) Before we get to the main topic, here are a few things to get you thinking…or smiling: My biz quote of the week: “You can’t build an extraordinary business by hiring ordinary people. When recruiting new employees, are you looking for talent or settling for ‘bodies’?” […]
(Time to read this Blog is about 2 minutes) Before we get to the main topic, here are a few things to get you thinking…or smiling: My biz quote of the week: “Creating a brand is like painting a picture that your target customers want to be in. Understand who they are, what they want, […]
